shipping policy.

thank you for supporting art heals by rain. every order is handled with love and care to ensure a smooth and thoughtful experience for you.

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processing time

digital products: instant download links are sent via email immediately after purchase.

physical prints & paintings: orders are processed within 3–5 business days.

custom orders: processing times vary depending on the request. specific timelines will be shared before purchase.

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shipping locations

we currently ship to:

usa (Domestic)

international locations

If your country is not available at checkout, please email us at arthealsbyrain@gmail.com and we’ll do our best to assist you.

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shipping time and costs

please note: delivery times may be affected by customs processing and postal delays.

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packaging

all physical items are carefully packaged to ensure they arrive safely. we strive to use eco-friendly materials wherever possible.

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tracking and delivery

a tracking number will be provided via email once your order is shipped.

for any questions or concerns, contact us at arthealsbyrain@gmail.com.

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lost or damaged orders

if your order is damaged or lost in transit:

contact us within 7 days of delivery.

please include your order number and photos of any damage.

we will do our best to resolve the issue with a replacement or refund.

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customs, duties, and taxes

international buyers are responsible for any customs and import taxes that may apply. art heals by rain is not responsible for delays due to customs.

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need help?

for any questions about shipping, please reach out to us:
email: arthealsbyrain@gmail.com
instagram: @arthealsbyrain